What services do you provide?

I offer both Virtual Assistance and Social Media Managements. She can help with a variety of tasks, including administrative support, projecting management, and creative services.

I offer both ongoing services as well as one-time project-based support.

*Check out my Virtual Assistant and Social Media Services

What are your qualifications?

I am a versatile administrative professional with 10+ years of experience providing comprehensive support to executives and entrepreneurs. Skilled in daily operations, scheduling, and executing diverse tasks. Adept at leveraging software and tools to enhance productivity. Committed to exceptional service and organizational success.

*Download Resume

How do I communicate with you?

You can communicate with me through email, instant messaging, or video conferencing, whichever works best for you.

I also provide a secure client portal where you can assign tasks, share files, and track the progress of your projects.

What are the pricing options for your services?

I typically approach client pricing in a few key ways:

1. I assess the scope of the project, the time and resources required, and the value I can provide to the client. This helps me determine a fair and competitive rate.

2. I often provide clients with a range of service packages or hourly rates to choose from, allowing them to select the option that best fits their budget and needs.

3. For larger or more complex projects, I may provide a detailed project proposal with a fixed fee. This gives the client clarity on the total cost upfront.

4. I'm also open to discussing payment plans or installments if that works better for the client's financial situation.

The most important thing is ensuring the pricing is transparent and that the client feels they are getting great value for their investment.

*Set up a FREE 30-min Consult to discuss pricing

How do I get started?

To get started, simply fill out the online contact form or schedule a free 30 minute consultation call. I will work with you to understand your specific needs and requirements, and then match you with the perfect service plan for your business.

You will receive a response to your inquiry within 24-48 hrs.

How do you handle urgent requests?

My goal is to address urgent requests efficiently and keep you informed throughout the process:

• Responding promptly to acknowledge the request

• Assessing the level of urgency and prioritizing time-sensitive matters

• Gathering necessary details to fully understand the issue

• Providing regular updates on the status and progress

• Proposing practical solutions or alternatives to resolve the request

• Escalating to supervisors or specialists if needed

• Following up to ensure the issue is addressed satisfactorily

How do I provide feedback or raise any concerns?

If you have any concerns or would like to provide feedback, you can reach out directly by completing the online contact form or sending an email to info@phinaellerman.com. Your feedback is valuable and I am committed to ensuring your satisfaction.